1996 WC FAQ — Answers to All Your Questions

To see all current offers and promotions, visit the Promotions Visit the link or directly The Bonus page Note — each page is arranged with its own distinct set of offers.

Update Type:

• Daily Offers — Resets daily after midnight. Includes check-in bonuses, free spins, and more.
• Weekly Promos — A new set arrives every Monday, usually featuring cashback or reload bonuses.
• Special Event Offers — Special offers are available during major cricket or football tournaments.
• Monthly VIP Offers — Regular members receive exclusive premium offers once a month.

Keep push notifications on to hear about new offers the moment they go live. Each offer has its own expiry and wagering conditions — all listed on the offer page.

Registration at 1996 WC is completely free and typically takes under 3 minutes. Here's what you'll need:

• Full Name — Enter your name exactly as it appears on your national ID.
• Mobile Number — Bangladeshi number (01XXXXXXXXX), any operator accepted.
• Email Address — Provide an active email address, as the verification link will be sent there.
• Date of Birth — Minimum age of 18 is strictly required.
• Password — At least 8 characters, combining numbers and special characters.

Verify your email after registration. Before your first withdrawal, you'll need to submit KYC documents (NID or passport) — this is typically completed within 1–2 business days.

1996 WC supports multiple languages. To change your language:

• Top right of the page Language Icon Click the (🌐) icon or the "BN" label.
• The dropdown includes Bangla (Bangladesh), English, Hindi, and several other languages.
• Click your preferred language — the page switches instantly without any reload.
• If you change the language while logged in, your preference will be saved for future sessions.

To change the language on the mobile app — go to the Settings menu and select the "Language" option, then choose your preferred language.

1996 WC offers support through three main channels. You can communicate in Bangla on all of them:

• Live Chat
  Chat icon at the bottom right of the page. Average response time: Under 3 minutes. Service hours: 24 hours a day, 7 days a week.
• Email Support
  support@1996wc.com — Include the type of issue in the subject line. Response time: Within 6 hours।
• Help Centre
  Help Center There you'll find topic-based guides, video tutorials, and FAQs.

On 1996 WC, primarily Decimal Decimal odds format is used — it's the easiest to understand.

How the calculation works:

A simple guide to understanding odds:

• The higher the odds → Lower chance of winning, but bigger payout if you do
• The lower the odds (1.1–1.5) → Higher chance of winning, lower payout
• Live Betting— Odds on 1996 WC update every minute as match conditions change.

Forgot your password? No need to worry — there are two easy ways to recover your account:

Method 1 — Via Email:

• On the login page Go to the login page and click the "Forgot Password?" link.
• Enter your registered email address and click the "Send" button.
• A reset link will be sent to your email within 5 minutes — click it to proceed.
• Enter and confirm your new password. Password reset is complete.

Method 2 — Via OTP:

• On the login page, select "Sign in with OTP".
• Enter your registered mobile number and a 6-digit code will be sent to you.
• Log in with the code, then set a new password in Settings.

As part of responsible gaming at 1996 WC, you can suspend or permanently close your account at any time. There are two separate options:

Cooling-Off Period:

• Log in and go to the "Responsible Gaming" section in your profile.
• Select "Take a Break" — choose from 24 hours, 1 week, 1 month, or 6 months.
• Once confirmed, your account will be logged out immediately.

Permanent Self-Exclusion:

• Under "Responsible Gaming", select the "Permanent Exclusion" option.
• State your reason and confirm — it takes effect immediately.
• To reactivate, you'll need to contact support — after a minimum of 30 days.